The Rise of Social Commerce

by Brian Solis

500 million Facebook denizens are plotting their social graphs.

145 million Twitter users Tweet and ReTweet.

3 million people are checking-in on FourSquare.

Brands are flocking to social networks, some with strategies and others simply experimenting with community building. 

What’s clear is that the 3F’s (friends, fans, and followers) are not created equal. 

Those brands who examine the composition of their existing community will find that many are simply seeking access to exclusive specials and content.

According to a recent comScore report, 23% of Twitter users follow businesses to find special deals, promotions, or sales. 14% of Twitter users reported taking to the stream to find and share product reviews and opinions.  

Earlier this year, Chadwick Martin BaileyC’s of Communitycommerce. published a study that showed 25% of consumers connected to brands on Facebook did so to receive discounts. But here’s where things get interesting, in the same report, comScore found that Facebook and Twitter visitors spend 1.5x more online than average Internet users. Herein lies the opportunity for brands looking to add yet another “C” to many more [. . .]

Brian Solis is the author of Engage and is one of most provocative thought leaders and published authors in new media. A digital analyst, sociologist, and futurist, Solis's research and ideas have influenced the effects of emerging media on the convergence of marketing, communications, and publishing. Follow him on Twitter @BrianSolis and at BrianSolis.com.

Net Link: http://www.briansolis.com



Share/Bookmark

10 Timeless Persuasive Writing Techniques

by: Brian Clark www.CopyBlogger.com

Want to convince your readers to do something or agree with your point of view?

OK, that was a silly question. Of course you do. 

Persuasion is generally an exercise in creating a win-win situation. 

You present a case that others find beneficial to agree with. 

You make them an offer they can’t refuse, but not in the manipulative Godfather sense. 

It’s simply a good deal or a position that makes sense to that particular person.

But there are techniques that can make your job easier and your case more compelling. 

While this list is in no way comprehensive, these 10 strategies are used quite a bit because they work.

 

1/ Repetition

Talk to anyone well versed in learning psychology, and they’ll tell you repetition is crucial. It’s also critical in persuasive writing, since a person can’t agree with you if they don’t truly get what you’re saying. 

Of course, there’s good repetition and bad. 

To stay on the good side, make your point in several different ways, such as directly, using an example, in a story, via a quote from a famous person, and once more in your summary.

 

2/ Reasons Why

Remember the power of the word because

Psychological studies have shown that people are more likely to comply with a request if you simply give them a reason why… even if that reason makes no sense.

The strategy itself does make sense if you think about it. 

We don’t like to be told things or asked to take action without a reasonable explanation. 

When you need people to be receptive to your line of thinking, always give reasons why.

 

3/ Consistency

It’s been called the “hobgoblin of little minds,” but consistency in our thoughts and actions is a valued social trait. 

We don’t want to appear inconsistent, since, whether fair or not, that characteristic is associated with instability and flightiness, while consistency is associated with integrity and rational behavior.

Use this in your writing by getting the reader to agree with something up front that most people would have a hard time disagreeing with. Then rigorously make your case, with plenty of supporting evidence, all while relating your ultimate point back to the opening scenario that’s already been accepted.

 

4/ Social Proof

Looking for guidance from others as to what to do and what to accept is one of the most powerful psychological forces in our lives. It can determine whether we deliver aid to a person in need, and it can determine whether we muster the courage to kill ourselves.

Obvious examples of social proof can be found in testimonials and outside referrals, and it’s the driving force behind social media. But you can also casually integrate elements of social proof in your writing, ranging from skillful alignment with outside authorities to blatant name dropping.

 

5/ Comparisons

Metaphors, similes and analogies are the persuasive writer’s best friends. When you can relate your scenario to something that the reader already accepts as true, you’re well on your way to convincing someone to see things your way.

But comparisons work in other ways too. 

Sometimes you can be more persuasive by comparing apples to oranges (to use a tired but effective metaphor). 

Don’t compare the price of your home study course to the price of a similar course—compare it to the price of a live seminar or your hourly consulting rate.

 

6/ Agitate and Solve

This is a persuasion theme that works as an overall approach to making your case. First, you identify the problem and qualify your audience. Then you agitate the reader’s pain before offering your solution as the answer that will make it all better.

The agitation phase is not about being sadistic; it’s about empathy. You want the reader to know unequivocally that you understand his problem because you’ve dealt with it and/or are experienced at eliminating it. 

The credibility of your solution goes way up if you demonstrate that you truly feel the prospect’s pain.

 

7/ Prognosticate

Another persuasion theme involves providing your readers with a glimpse into the future. If you can convincingly present an extrapolation of current events into likely future outcomes, you may as well have a license to print money.

This entire strategy is built on credibility. If you have no idea what you’re talking about, you’ll end up looking foolish. But if you can back up your claims with your credentials or your obvious grasp of the subject matter, this is an extremely persuasive technique.

 

8/ Go Tribal

Despite our attempts to be sophisticated, evolved beings, we humans are exclusionary by nature. 

Give someone a chance to be a part of a group that they want to be in—whether that be wealthy, or hip, or green, or even contrarian—and they’ll hop on board whatever train you’re driving.

This is the technique used in the greatest sales letter ever written. Find out what group people want to be in, and offer them an invitation to join while seemingly excluding others.

 

9/ Address Objections

If you present your case and someone is left thinking “yeah, but…”, well, you’ve lost. This is why direct marketers use long copy—it’s not that they want you to read it all, it’s that they want you to read enough until you buy.

Addressing all the potential objections of at least the majority of your readers can be tough, but if you really know your subject the arguments against you should be fairly obvious.

If you think there are no reasonable objections to your position, you’re in for a shock if you have comments enabled.

 

10/ Storytelling

Storytelling is really a catch-all technique—you can and should use it in combination with any and all of the previous nine strategies. But the reason why storytelling works so well lies at the heart of what persuasion really is.

Stories allow people to persuade themselves, and that’s what it’s really all about. You might say that we never convince anyone of anything—we simply help others independently decide that we’re right. Do everything you can to tell better stories, and you’ll find that you are a terribly persuasive person.

As I mentioned, this is in no way a complete list. 

What other persuasive writing strategies work for you? 

Net Link: Brian Clark is at http://www.copyblogger.com


Share/Bookmark

Hard Times: Overcoming Adversity [. . .]

If you haven’t already heard, actor Michael Douglas announced his current battle with throat cancer during his appearance on The David Letterman Show this past Tuesday.

Douglas is battling the same type of cancer that  Brian Tracy been battling for the past few months.  

Douglas' optimistic outlook during this difficult challenge has inspired Brian Tracy to post a 'must-read' article to his blog.

Brian Tracy (best selling author and success coach) has overcome cancer.

He writes in his blog post about his experience and gives excellent tips for others facing heartbreaking obstacles [. . . read more]






Share/Bookmark

Why Your Doc Might Think Of Dow Jones While Inspecting Your Rectum [. . .]

Next time you need to have your local family physician check your bum he/she might be prompted to think of the Dow Jones financial index..

Nothing to do with the bottom falling out of the economy . . . everything to do with memorizing anatomy and physiology terminology using mnemonics.

A doctor might recall, for example the seven components of the human bowel . . .

Duodenum
Jejunum
Ileum
Appendix
Colon
Sigmoid
Rectum

Using a mnemonic (a method or system for improving the memory) based upon the first letters of each of the bowel components - D, J, I, A, C, S and R.

Here's the Dow Jones connection. A doctor might remember the names in their correct order by creating the following phrase . . . 
"Dow Jones Industrial Average Closing Stock Report"
Alternatively: to include the cecum, 
"Dow Jones Industrial Climbing Average Closing Stock Report".
Firstly, I have always been amazed at how doctors remember the names of body parts, disease states, scientific terms and medical names given to the drugs they need to prescribe.

When I used to work in the medical and pharmaceutical industry I had a hard time recalling the stuff. I used mnemonics to recall the terms I was having problems with.
Doctors, nurses and medical students worldwide are using a site called MedicalMnemonics.com - a database of medical mnemonics.

Mnemonics have existed almost as long as the medical knowledge itself. 

Many of these mnemonics float down from professors, demonstrators or other students. 

At MedicalMnemonics.com you will find no less than  248 medical mnemonics some with a visual cue to help reinforce a new memory.

Below is an example . . . 
Anterior forearm muscles: superficial group -

There are five, like five digits of your hand.

Place your thumb into your palm, then lay that hand palm down on your other arm, as shown in diagram.

Your 4 fingers now show distribution: spells PFPF [pass/fail, pass/fail]:
Pronator teres
Flexor carpi radialis
Palmaris longus
Flexor carpi ulnaris

Your thumb below your 4 fingers shows the muscle which is deep to the other four: Flexor Digitorum Superficialis.
 
The Lancet reviewed MedicallMnemonics.com with the following . . . 

The Lancet
Volume 355, Number 9208 March 18, 2000
Review: "Memory-boosters for medical students -- 'With vomiting, both the pH and food come up. With diarrhea, both the pH and food go down.' How to remember the path of sperm in the male reproductive tract? 'SEVEN UP': seminiferous tubules, epididymis, vas deferens, ejaculatory duct, nothing, urethra, penis. These and many more amusing mnemonics await users of the Medical Mnemonics database..."
Next time you are lying face down on the doctors table and he/she starts talking finance it could just be that they are simply trying to remember your arse from your elbow!

Net Links:


Sponsored Notice:


Share/Bookmark